Privacy Statement

Thank you for visiting www.fekkai.com. Fekkai (sometimes referred to as “we” or “us”) is committed to maintaining your trust by protecting personal information that we collect and use.

This Privacy Policy (“Privacy Policy”) describes the information that Fekkai collects about you; how we use and protect this information; the choices you can make about how we use this information; and how you can correct or update your information.

Transfer of Information to the United States

The Web Site is operated in the United States. If you are located outside of the United States, please be aware that information we collect, including Personal Information, will be transferred to, and processed, stored and used in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your personal information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Web Site or providing us with any information, you consent to the transfer to, and processing, usage, sharing and storage of your information, including personal information, in the United States as set forth in this Privacy Policy.

Information Covered By This Policy

This Privacy Policy applies to consumer information, including personal information, collected and used by Fekkai.

By using our website and mobile applications, if any, or otherwise providing your personal information to Fekkai, you agree to the collection, use and sharing of your information under this Privacy Policy. Please read this Privacy Policy carefully and contact us if you have any questions.

As used here, “personal information” is information that could be used to identify you on an individual basis.

Information Fekkai Collects

We may collect information about you from a variety of sources. This includes information we collect directly from you; information we collect when you visit our website, view our online content or use our mobile applications or other services; and information we collect about you from other sources.

Information We Collect Directly From You

We collect information directly from you when you choose to participate in our offers and programs, create an account on our website or in our mobile applications, email us, or otherwise provide information directly to us. The following are examples of information we may collect directly from you:

  • Name
  • Email address.
  • Postal address.
  • Username and password.
  • Telephone and/or fax number.
  • Date of birth.
  • Product use preferences and/or behaviors.
  • Demographic information.
  • Payment information (such as a credit card).
  • Future communication preferences.
  • Telephone number and recordings when you call our consumer line.

Other Ways We Collect Information

We use cookies and other technologies to collect information when you visit our site, view our online advertisements or promotions, or use our mobile applications or other services. The following are examples of information we may collect with these technologies:

  • Information about your device browser and operating system.
  • IP address.
  • Web pages you view.
  • Links you click.
  • Fekkai emails you open.

All of the information we collect about you may be combined to help us improve our communications with you and to develop world-class products and services.

How Fekkai Uses This Information

Business Purposes: We use the information we collect to provide you products, offers and services, to deliver to you advertisements, offers or other content tailored to your interests, and to conduct other Fekkai business operations.

The following are examples of how we may use the information we collect:

  • Answer your questions or respond to your requests.
  • Send samples, premiums, products and information.
  • Develop new products and services.
  • Enroll you in contests, programs, or offers that you request.
  • Create and manage your account.
  • Process payment for purchases or other services.
  • Protect against or identify possible fraudulent transactions.
  • Send you email and/or postal messages with information about other content we think may be of interest to you, including brand and service information from carefully selected business partners.
  • Develop and provide advertising tailored to your interests, including interest-based advertising.
  • Personalize your experience on our websites by presenting products and information tailored to you.
  • Allow you to participate in social sharing on our websites.
  • Analyze the use of our products, services and advertising.
  • Enforce our Terms and Conditions and otherwise manage our business.

Information Sharing

We share your personal information within Fekkai and as described in this Policy. We will not share or sell your personal information to outside marketers, unless you consent to such sharing or as described within this Privacy Policy.

Co-promotions with Carefully Selected Business Partners

We may collect personal and other information for a co-promotion or joint program with a business partner and share your information with that business partner. For these programs we will make clear at the point of collection that the information will be shared with Fekkai and our participating business partner. We will ask for your consent as required by applicable laws.

Third-Party Service Providers

We rely on third-party service providers to perform a variety of business operations on our behalf. In so doing, we may need to share your personal information with them. We provide our service providers with only the personal information they need to perform the services we request, and we require that they protect this information and not use it for any other purpose.

For example, we may rely on a service provider to:

  • Fulfill your product and service requests and answer your questions.
  • Host our sites and deliver our email or other communications.
  • Mail product samples, contact contest winners, manage payments or take other actions on our behalf.
  • Analyze our data, sometimes combined with data from other sources, to send you communications.
  • Conduct research and analyze data to improve our products, services and sites.
  • Where permitted by law, combine personal information about you that Fekkai has collected with personal information about you that a business partner has collected so we can jointly send tailored promotional communications to you. In such instances, our business partner will not be permitted to use Fekkai data or the combined data for its own, independent marketing purposes. Our service provider will only be allowed to use the combined set of information to send you joint communications that we hope will be of interest to you. If you prefer not to receive these joint communications, you can always opt out by following the instructions provided in any such communication or through this Privacy Policy as indicated above.
  • Perform other services that we request.

Other Situations

We may disclose your personal information:

  • As part of the sale of Fekkai to another company.
  • To protect and defend the rights and property of Fekkai (including enforcing our Terms and Conditions).
  • When required by law and/or government authorities.

Aggregated or Non-personal Information

We share aggregated and/or anonymous information that does not identify you for Fekkai business purposes. For example, we may disclose the number of visitors to Fekkai sites or services. We may also share aggregated and/or anonymous information with our business partners for their own business purposes.

Your Choices and Access to Your Information

To the extent possible, we will give you choices about how we communicate with you.

Email Communications: You can stop receiving promotional email messages from Fekkai by following the opt-out instructions provided in any such message you receive.

Mobile Text Messages: We only send you promotional mobile text messages if you explicitly ask to receive these (you opt in). You can stop receiving promotional text messages by following the instructions to opt out provided within that text messaging program.

PLEASE NOTE: We will honor your request to stop receiving promotional email and text messages from Fekkai. We, however, may continue to send you service-related communications such as emails confirming purchases through our website. And we may keep information for record keeping, such as to ensure we fulfill consumer requests not to send particular types of messages.

Access

We take steps to keep your personal information accurate. Many Fekkai programs provide access to view or update personal information you provided when you registered online. Check where you registered to learn if you can view or update your information there.

Cookies and Other Technologies

Fekkai and our third-party service providers use a variety of technologies to assess how our sites or mobile applications are used, to personalize your experience and to deliver you advertising, including online content, tailored to your interests. Some technologies we may use include the following:

  • Cookies: A cookie is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use the information collected by cookies to remember who you are to log you in and your preferences, to provide to you advertisements, offers or other content tailored to your interests and to assess how our sites are used. You can accept or decline cookies through your browser settings. To learn more, please look at the cookie settings available in your specific web browser(s).
  • Other Technologies: We use other technologies including web beacons and JavaScript that sometimes work together with cookies and other means within our mobile applications to uniquely identify your device. These other technologies help enable features on our websites and within our mobile applications.
  • Interest-Based Advertising: You may receive interest-based advertisements, offers or other content as you interact with websites or mobile applications. Interest-based advertising is online advertising from Fekkai brands and/or from our carefully selected business partners that is tailored to your interests and sent to your device using a cookie or other identifier assigned to your device. These cookies or other identifiers are placed in general interest categories that we infer from information such as:
    • The web pages you view and links you click from our website and other websites you visit.
    • Mobile applications you use.
    • The Fekkai brand emails you view and links you click in the email.
    • Demographic data.
    • Offline and online purchase data.

Links to Third-Party Sites and Social Media

We may include links to third-party sites. Fekkai does not control these third-party sites, and we encourage you to read the privacy policy of every site you visit.

Social Networks and Third-Party Plug-ins

Our website may include plugins from social networks or other third parties. An example of a plugin is the Facebook “Like” button. Where legally permitted, these plugins may communicate with and send information to the party that provided the plugin, even if you do not click on the plugin. This information may include your IP address, information about your browser and device, and the address of the web page you are visiting on our site. Loading, using or clicking the plugins may also place, read and transmit cookies. These cookies may contain a unique identifier the social network or third party assigns to you. The loading, functionality and your use of the plugins are governed by the privacy policy and terms of the party that provided the plugin

Social Network and Third-Party Login

Our websites may allow you to log in using a social network or other third-party account. An example of a third-party login is “Log in with Facebook.” Logging into one of our sites with your social network or other third-party account may allow us to gather information that you give us permission to access from that social network or third party. The login feature may also transfer information to the social network or third party, such as your username and password, to authenticate you. The social network or third party may also automatically collect information such as your IP address, information about your browser and device, and the address of the web page you are visiting on our site. The login feature may also place and read cookies from that third party that may contain a unique identifier the social network or other third party assigns to you. The functionality of and your use of the login is governed by the privacy policy and terms of the party that provided the login functionality.

User Generated Content

From time to time, we may enable users to submit their own content for contests, blogs, videos, and other functions and you grant us a non-exclusive, perpetual, worldwide license to any such content. Please remember that any information you submit or post as user-generated content to Fekkai becomes public information. You should exercise caution when deciding to disclose your personal, financial or other information in such submissions or posts. We cannot prevent others from using such information in a manner that may violate this Privacy Policy, the law, or your personal privacy and safety. Fekkai is not responsible for the results of such postings.

Information Security

We are committed to keeping personal information secure. We have implemented technical, administrative and physical procedures designed to protect personal information from loss, misuse or alteration.

We limit access to personal information to those who have a business need. We keep personal information only for so long as deemed reasonably necessary.

Information Transfer

We may transfer your personal information within Fekkai and/or to other third parties, such as our third-party service providers. Your personal information may be transferred to, stored, and processed in a country other than the one in which it was collected. When we do so, we transfer the information in compliance with applicable data protection laws.

Children’s Online Privacy

We do not intend to collect personal information online from children under 13 or as defined by local legal requirements.

Contact Us

If you have questions or concerns regarding your privacy, please contact Fekkai directly at:

Fekkai Consumer Affairs
6825 W. Sunrise Blvd
Plantation, FL 33313

Contact us at 1-866-514-8048 to speak to a Customer Service Representative or alternatively drop an email to: [email protected]

Changes to This Privacy Policy

We will post changes to this Privacy Policy and indicate the effective date when this Privacy Policy is updated. If we make any material changes to this Privacy Policy, we will notify you by sending an e-mail to the e-mail address you most recently provided us or by posting notice of the changes on this site.